Employment Opportunities
The Nebraska Department of Justice strives to provide excellent legal representation to the State of Nebraska in service to its citizens. A strong commitment to public service is desirable in the hiring of law clerks, administrative staff, investigators, and assistant attorney generals. If you share in our mission of excellence in public service and are interested in furthering your career as a member of our legal team, we invite you to send a cover letter, resume, writing sample and transcript to: Dana.Hoffman@nebraska.gov or
Dana Hoffman
Director of Operations
Nebraska Department of Justice
2115 State Capitol
Lincoln, NE 68509
The Nebraska Department of Justice is an equal opportunity employer and applies Nebraska’s Veterans Preference Law.
Consumer Specialist
Job Title: Consumer Specialist –Consumer Affairs Response Team
Job Type: Part-time
Hourly
Qualifications:
Strong Communicator
People Skills
Active Listener
Good Problem-Solving Skills
Conflict Resolution Skills
Time Management Skills
Attention to Detail
PREFERRED: Previous customer-service experience.
Full Job Description:
Consumer Specialist: The Nebraska Attorney General’s Office (AGO) is seeking part-time Consumer Specialists to assist in handling consumer written submissions and phone calls as a member of the Consumer Affairs Response Team (CART). CART is an essential communications team whose service directly impacts Nebraska citizens and contributes to the Consumer Protection Division's work in the Attorney General’s Office.
As a Consumer Specialist, you will assist in screening and intaking consumer complaints to help the consumer reach a voluntary resolution with a business. You will act as an intermediary in helping consumers reach a solution that best suits their circumstances. This may include directing consumers in what next steps they can take such as reaching out to the business, connecting with another state agency, or helping to resolve the complaint through our office when appropriate. An important part of serving as a Consumer Specialist will be educating consumers on the specific issue that prompted them to connect with the AGO.
Training and ongoing support is provided for CART members.
Consumer Specialist
Job Title: Consumer Specialist –Consumer Affairs Response Team
Job Type: Full-time
Salary/benefits
Qualifications:
Strong Communicator
People Skills
Active Listener
Good Problem-Solving Skills
Conflict Resolution Skills
Time Management Skills
Attention to Detail
PREFERRED: Previous customer-service experience.
Full Job Description:
Consumer Specialist: The Nebraska Attorney General’s Office (AGO) is seeking part-time Consumer Specialists to assist in handling consumer written submissions and phone calls as a member of the Consumer Affairs Response Team (CART). CART is an essential communications team whose service directly impacts Nebraska citizens and contributes to the Consumer Protection Division's work in the Attorney General’s Office.
As a Consumer Specialist, you will assist in screening and intaking consumer complaints to help the consumer reach a voluntary resolution with a business. You will act as an intermediary in helping consumers reach a solution that best suits their circumstances. This may include directing consumers in what next steps they can take such as reaching out to the business, connecting with another state agency, or helping to resolve the complaint through our office when appropriate. An important part of serving as a Consumer Specialist will be educating consumers on the specific issue that prompted them to connect with the AGO.
Training and ongoing support is provided for CART members.
